The difference in soil and climatic conditions can mean all the difference
between the flavors of different teas even if it is from the
same garden. The
influence of different seasons can also play a role in shaping the flavor of a
tea. In recent years the unusual weather patterns we have been experiencing have
denied the tea
plants their usual climatic influences. Thus tea manufacturers have been unable
maintain the consistence of flavor
of tea even if it comes from the same garden.
we can proudly say that we have managed to maintain the same level of quality
and flavors year after year.
At each step right from the time tea seed is sown to the time it is mature for
plucking; intensive care is taken so that the best quality can be harvested.
Highest plucking standards are
maintained in order to produce good quality of teas. Strict quality norms are
selection of leaves for manufacturing.
The monitoring of highly sensitive variables in the process of withering and
fermentation - and another aspects of tea production -enables us to accurately
control the quality and quantity of the output from our garden.
Cleanliness is God, is preached to the workers in the factory.
Utmost care is taken to ensure clean and hygienic
production. Regular washing is done to clean the factory of
any bacterial residue.
Enough care is taken post production also. We sacrifice a
huge quantity in achieving consistency from invoice to
invoice in terms of true grading.
We are always in the process of implementing the best business practices and to
this effect we
want to get ourselves certified forlSO9000, ISO 14000and HACCP.
In order to ensure the best is being delivered to our consumers a time-bound
system is in place to
ensure that regular feedback on quality deliveries is encouraged by interacting
with our valued
Customers. In the rare event of any quality complaint from our valued consumers,
carefully studied, analyzed, docketed, a detailed root cause analysis done after
complaint is closed. This ensures that our customers remain loyal and all their
addressed and acted upon.